Shipping Policy

Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates & Delivery Times

South Africa

• Standard Shipping: 2–5 business days
• Free Shipping on orders over R300

International Shipping

• Delivery times vary by destination and customs processing.
• Estimated delivery: 7–15 business days.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.

Delays

While we strive to meet estimated delivery times, delays may occur due to customs clearance, weather conditions, courier issues, or high order volumes.

Incorrect Address

Please ensure your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date and we will assist in resolving the issue.

Contact Us

For any shipping-related questions, please contact our support team and we will be happy to assist.